Zappos Is Now Selling Single Shoes or Pairs in Different Sizes
Zappos, the mega-retailer that’s been purveying (mostly) footwear since 1999, has announced a new test program that allows shoppers to buy single shoes for either foot or build pairs in different sizes—a win for those with physical difference or disabilities who don’t need two shoes—or two shoes in the same exact size.
The first-of-its-kind Single and Different Size Shoes Test Program is under the Zappos Adaptive brand and has launched with a few key brands including Nike, Converse, New Balance, Stride Rite, BILLY Footwear, and PLAE. According to a statement, Zappos Adaptive hopes to add more as the program continues to develop, expanding the styles and colors available.
The program offers single shoe options in a variety of widths and prices—mostly between $17.50 and $85—and includes styles including sneakers and dress shoes for adults, kids, and toddlers. Extra bonus: free shipping and a full-year return policy.
“The Single and Different Size Shoes Test Program is very close to our hearts—we wanted our community to know that we heard them, and continue to listen and innovate based on their needs and wants,” said Dana Zumbo, Business Development Manager, Zappos Adaptive said in a media release. “Customer service is our number one goal, and we’re endlessly committed to ensuring that everyone feels comfortable and confident in their own shoe or shoes.”
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For the launch, Zappos Adaptive teamed up with comedian, author, and Para-athlete Josh Sundquist. “I’m so excited about this program,” he said in the release. “As an amputee, I’ve never been able to buy a single shoe before, so this is a game-changing moment for amputees and people with disabilities.”
On its site, there are useful resources including videos on how to measure a prosthesis, how to measure your foot, and a short video on the mission of Zappos Adaptive. It’s a long overdue program and hopefully other retailers will start to take notice. via Glamour https://ift.tt/2OMryZC